TERMS OF USE


Effective date: 02/05/2026


School/Business name: PAULA AZEVEDO'S SCHOOL / PAULA DA COSTA AZEVEDO (“we”, “us”, “our”, „I“)

Contact: team@paulaazevedofono.com.br


These Terms of Use (“Terms”) govern your access to and use of our Teachable School (the “School”) and any content, video courses, downloads, communities, and mentoring services offered through the School (collectively, the “Programs”). By accessing or using the School, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, you may not use the School.


1) Terms


By accessing this School, you are agreeing to be bound by these Terms, all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this School. The materials contained in this School are protected by applicable copyright and trademark law.


2) Eligibility and account


You must be at least 18 years old (or the age of majority in your jurisdiction) to enroll. You agree to provide accurate information and to keep your login credentials confidential. You are responsible for all activity under your account. You must notify us promptly of any unauthorized use of your account.


3) Purchases, access, and delivery


Your purchase grants you a limited, non-exclusive, non-transferable right to access the Programs you bought forpersonal, non-commercial use, subject to these Terms.


Access duration is as described on the checkout page and product description at the time of purchase (e.g., lifetime access, fixed-term access, subscription). We may update, improve, or discontinue parts of the School, provided that we do not materially reduce what you purchased without a reasonable substitute where feasible, and subject to mandatory consumer law.


4) EDUCATIONAL DISCLAIMER / IMPORTANT NOTICE


This program (video course and/or mentoring) is provided for educational and informational purposes only. It is not medical advice and does not replace diagnosis, treatment, or therapy by qualified healthcare professionals.


I, Paula da Costa Azevedo, am not acting as your child’s treating clinician. Participation in the course or mentoring does not create a doctor–patient or therapeutic relationship. Any decisions about nutrition, medical care, medications, therapies, or diagnoses should be made with appropriate qualified professionals (e.g., pediatrician, registered dietitian/nutrition professional, speech-language therapist, occupational therapist, dysphagia team).


Health & safety:

  • If your child shows acute symptoms (e.g., breathing difficulties, severe swallowing issues, signs of aspiration, dehydration, persistent vomiting, severe pain, altered consciousness), seek urgent medical care immediately.
  • If your child has known diagnoses, allergies, intolerances, failure to thrive, tube feeding, complex medical conditions, or takes medication, individualized medical supervision is especially important.


Results:

Individual results vary and no specific outcome is guaranteed. You are responsible for how you apply the information to your situation.


Mentoring:

Mentoring is individualized support but is not designed for emergencies or crisis care. For urgent concerns, contact local emergency and medical services.


5) Mentoring-specific terms (scheduling, communication, boundaries)


If you purchase mentoring, additional rules apply:


5.1 Scheduling and attendance


Sessions are scheduled by mutual agreement via the channels we provide.


5.2 Time zone


All mentoring scheduling, deadlines for cancellations/rescheduling, and time-based notices are interpreted in America/Recife (Recife, Brazil) unless we explicitly agree otherwise in writing.


5.3 Rescheduling and cancellations (default: 24 hours)


You may reschedule or cancel a session by giving at least 24 hours’ notice. Late cancellations or rescheduling within 24 hours may be treated as used sessions, unless we choose to waive this in our discretion or unless mandatory consumer law requires otherwise.


If you miss a session without notice (“no-show”), the session may be forfeited unless mandatory consumer law requires otherwise.


5.4 Communication


Between-session support, if included, is limited to the scope described on the product page. Mentoring is not a crisis service; do not use it for emergencies.


5.5 Recordings


Mentoring sessions are not recorded unless you are clearly informed in advance and you give explicit consent. If recorded, we will communicate how recordings are stored, who can access them, and how long they are kept.


6) Privacy and explicit consent for health data (mentoring)


By purchasing or participating in mentoring, you understand you may share information that relates to health (special category data under GDPR). Where required by law, you provide explicit consent for us to process such health data only to provide mentoring and related support, consistent with our Privacy Policy.


You agree to follow data minimization: provide only information necessary for mentoring; do not upload extensive medical files unless specifically requested.


7) Use license and intellectual property


The materials contained in this School, including videos, text, worksheets, templates, graphics, and branding (“Materials”), are protected by applicable copyright and trademark law.


Permission is granted to access the Materials in the School for personal, non-commercial use only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the Materials;
  • use the Materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • share your account, login, or give others access to the School or Materials;
  • attempt to decompile or reverse engineer any software contained on the School;
  • remove any copyright or other proprietary notations from the Materials; or
  • transfer the Materials to another person or “mirror” the Materials on any other server or platform.


This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your access or upon termination of this license, you must destroy any possible downloaded or copied Materials in your possession whether in electronic or printed format, to the extent permitted by law.


8) Community and user content (if applicable)


If the School includes comments, community areas, assignments, uploads, or other submissions (“User Content”):

  • You are solely responsible for your User Content and for ensuring it does not violate any law or third-party rights.
  • You agree not to post unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or infringing content.
  • Do not post sensitive personal data (especially health data) in public community areas.
  • We may remove User Content, moderate discussions, or restrict participation if necessary to protect Students or the integrity of the School.


9) Refunds and consumer rights


Refund eligibility (if any) is described on the checkout page and sales page at the time of purchase and may vary by product type (course vs. mentoring). Nothing in these Terms limits any mandatory consumer rights that cannot be waived under applicable law.


EU/EEA/UK digital content notice: Where applicable, by receiving immediate access to digital content, you acknowledge that statutory withdrawal rights may be affected once performance begins, as described during checkout, without limiting any non-waivable consumer rights.


10) Disclaimer


The Materials and Programs are provided “as is” and “as available.” We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.


We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the Materials or otherwise relating to such Materials or on any sites linked to this School.


11) Limitations of liability


To the fullest extent permitted by law, in no event shall we be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the School or the Programs, even if we have been notified of the possibility of such damage.


Where liability cannot be excluded, our total liability will be limited to the amount you paid to us for the applicable Program in the 12 months preceding the event giving rise to the claim, unless a higher limit is required by mandatory law.


12) Links and third-party services


The School may contain links to third-party websites or services. We have not reviewed all such sites and are not responsible for their contents or practices. The inclusion of any link does not imply endorsement. Use of any such website is at the user’s own risk.


13) Revisions and errata


The Materials appearing in the School could include technical, typographical, or other errors. We do not warrant that any Materials are accurate, complete, or current. We may make changes to the Materials at any time without notice, and we do not commit to update the Materials.


14) Modifications to Terms


We may revise these Terms at any time by posting an updated version in the School. By using the School you agree to be bound by the then-current version of these Terms, to the extent permitted by law.


15) Governing law and jurisdiction


These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the School or the Programs shall be governed by the laws of Brazil, without regard to conflict of law rules.


Consumer protection notice: If you are a consumer, you may benefit from mandatory consumer protection laws of your country/state of residence. Nothing in these Terms limits, excludes, or overrides those mandatory rights. Where mandatory law grants you the right to bring a claim in your home courts, you may do so.


Subject to the consumer protection notice above, the courts of Recife/PE, Brazil shall have jurisdiction.


16) Contact


Questions about these Terms can be sent to: team@paulaazevedofono.com.br